Returns and Refunds Policy
At WEBOS PTE LTD, we create all our products with your athletic journey in mind. We always strive to provide quality products to our customers, so the cases for a return and refund are extremely rare. We accept the product returns if the following cases occur:
-The product was discovered to be faulty or leaking
-The quantity or size, number/count, or type/name of the product were all inaccurate
-Products with a hygiene concern
Note: These should be found right after opening the parcel and the product needs to be kept in its original packaging while sending back.
We will send you an email once your return has been received and inspected to advise you that we have received your returned item. We'll also let you know whether your refund has been approved or denied.
if approved, your refund will be processed and the refund amount will be credited to original mode of payment within a set number of days, depending on your card provider.